Blindsmith Ltd – Privacy Policy
Effective Date: 9 May 2026
Blindsmith Ltd (“us”, “we”, or “our”) operates the http://www.blindsmith.co.nz website (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the New Zealand Privacy Act 2020.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide our custom blind manufacturing and delivery services, we need to collect specific information from you.
Personal Data When you place an order, request a quote, or contact us, we may ask you to provide personally identifiable information, which includes:
First name and last name
Email address
Phone number
Delivery and billing addresses
Payment Information For the processing of orders, we use secure third-party payment gateways. We do not store or collect your full credit card details on our servers. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy policies.
Usage and Tracking Data We automatically collect information on how the Service is accessed and used. This may include your computer’s Internet Protocol (IP) address, browser type, pages visited, the time and date of your visit, and diagnostic data. We also use cookies to track activity on our Service and hold certain information (e.g., items in your shopping cart).
2. How We Use Your Data
Blindsmith Ltd uses the collected data for the following purposes:
To process your orders, manufacture custom products, and arrange delivery
To provide and maintain our Service
To communicate with you regarding your orders, quotes, or customer support inquiries
To detect, prevent, and address technical issues or fraudulent activities
To improve our website functionality and user experience through analytics
3. Disclosure of Data
We do not sell your personal data. We may share your information with third parties only in the following situations:
Service Providers: We share necessary information with trusted third-party companies (such as courier companies for delivery, and payment processors for billing) strictly to perform services on our behalf.
Legal Requirements: We may disclose your Personal Data if required to do so by New Zealand law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Protection: To protect and defend the rights, property, or safety of Blindsmith Ltd, our customers, or others.
4. Data Security
The security of your data is important to us. We implement commercially acceptable security measures to protect your Personal Data from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Privacy Rights (Access and Correction)
Under the New Zealand Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
If you would like to request access to your data, or request a correction, please contact us at the email address provided below.
6. Analytics and Third-Party Links
Analytics: We may use third-party Service Providers, such as Google Analytics, to monitor and analyze the use of our Service. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
External Links: Our Service may contain links to other sites. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any changes by updating the “Effective Date” at the top of this policy and posting the new Privacy Policy on this page. You are advised to review this page periodically.
8. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:
Email: info@blindsmith.co.nz
Address: Unit 1 / 6 Workspace Drive, Hobsonville, Auckland 0618, New Zealand